Government
"ChangeGear has helped our district comply with ITIL standards for Change Management best practices. Furthermore, it has been an indispensible tool for helping us collect audit information and has opened the doors of communication between previously silent IT departments, helping us better plan mission critical changes and greatly reducing downtime."

Matthew Osterberg
IT Operations
Palm Beach County
School District

Industry Solutions - Government

Improve Security and Achieve Regulatory Compliance

Delivering a secure and reliable IT environment requires automated IT Change and Configuration Management. Meet the demands of regulations and agency directives like VA Directive 6500, FISMA, FIPS 200, & NIST SP 800-53 with ChangeGear from SunView Software.

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ChangeGear is an easy-to-use and simple-to-deploy, web-based application – giving you greater IT infrastructure visibility, improving operational efficiency and ensuring compliance with regulations, directives, and security controls.

Change Management - A best-of-breed Change Management solution for organizations who need the functionality of an enterprise-level solution for managing IT change. ChangeGear Plus can be seamlessly integrated with your existing helpdesk, system monitoring, or other critical IT systems. Learn More…
Service Desk - A web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. ChangeGear includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
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Configuration Management Database (CMDB) - A federated repository of IT resources including business services, hardware, software, users, documentation, and configuration. ChangeGear gives you complete visibility of every component in your IT virtual and physical infrastructure with the built-in auto-discovery, dependency mapping, and configuration auditing.
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Why ChangeGear:
  • Easy to Use – intuitive Web 2.0 interface
  • Simple to Deploy – deploy in days, not months
  • Cost Effective – low total cost of ownership when compared with other enterprise ITSM solutions
  • Seamless Integration – easily integrate with other systems or processes
  • Flexibility – quickly adapt processes to meet your business needs without coding
  • ITIL Alignment – utilize ITIL-based processes out of the box for fast ROI



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Case Studies
  • PSCU Financial Services - learn how they decreased the amount of time to produce PCI reports by almost 75%.
  • eTelecare - find out how they hit their corporate goal of 99.999 percent uptime for the first time.
  • Alverno - see how they were able to reduce operating costs and increase system uptime.