Government - SunView Software, Inc.

Industry Solutions - Government

Improve Security and Achieve Regulatory Compliance

Delivering a secure and reliable IT environment requires automated IT Change and Configuration Management. Meet the demands of regulations and agency directives like VA Directive 6500, FISMA, FIPS 200, & NIST SP 800-53 with ChangeGear from SunView Software.

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How to Buy

ChangeGear is an easy-to-use and simple-to-deploy, web-based application – giving you greater IT infrastructure visibility, improving operational efficiency and ensuring compliance with regulations, directives, and security controls.

Change Module
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ChangeGear Plus Edition - A best-of-breed Change Management solution for organizations who need the functionality of an enterprise-level solution for managing IT change. ChangeGear Plus can be seamlessly integrated with your existing helpdesk, system monitoring, or other critical IT systems. Learn More…

Advanced workflow engine
Business policy automation
Automated approvals & notifications
Comprehensive historical audit-trail & reporting
Resource management for critical IT assets

CMDB Mapping
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ChangeGear Enterprise Edition – Our Change Management solution combined with a seamlessly integrated Configuration Management Database (CMDB). This edition includes our Resource Discovery Expert for automated network discovery and many extensibility features that enable you to easily customize ChangeGear to meet you specific needs.
Learn More…

Advanced workflow engine
Business policy automation
Automated approvals & notifications
Comprehensive historical audit-trail & reporting
Resource management for critical IT assets
Agentless auto-discovery of physical & virtual network
Collection and tracking of configuration details
Business service mapping & visualization
Scanning and monitoring for configuration changes
Module editors for easy customization

Why ChangeGear:

Easy to Use – intuitive Web 2.0 interface
Simple to Deploy – deploy in days, not months
Cost Effective – low total cost of ownership when compared with other enterprise ITSM solutions
Seamless Integration – easily integrate with other systems or processes
Flexibility – quickly adapt processes to meet your business needs without coding
ITIL Alignment – utilize ITIL-based processes out of the box for fast ROI

Every agency faces their own set of challenges; however, there are many common challenges that all government IT departments must overcome. ChangeGear helps to overcome some of these challenges by providing the following benefits in one integrated software solution.

Simplify and Automate Change Compliance – ChangeGear helps you meet the key provisions of today’s federal regulations and standards such as FISMA, FIPS 200, NIST SP 800-53, and VA Directive 6500. With automated approvals and notifications, historical audit-trails and real-time views of change activities, ChangeGear gives you a way to track, manage, and document IT infrastructure and configuration changes.

Operational Efficiency – ChangeGear provides a number of key benefits that can result in operational efficiency. With ChangeGear you can automate tasks and notifications, leverage staff resources, and optimize your current IT infrastructure. By having a software solution like ChangeGear that focuses on operational efficiency, your IT organization can work smarter - increasing productivity, reducing costs and streamlining your IT processes.

Infrastructure Visibility – ChangeGear provides unparalleled visibility into the IT infrastructure by enabling IT organizations to automatically discover applications, virtual servers, and other network devices. ChangeGear will also map all dependencies and relationships of the network devices, services, etc. With comprehensive knowledge of the IT assets you possess, you can consolidate, optimize and reallocate resources - helping maximize the technology investment.

Security and Control – ChangeGear enables organizations to apply security policies and procedures consistently across the entire IT environment. This allows organizations to be better able to preserve the integrity of information by limiting errors and reducing the risk of fraud. ChangeGear can also help institute a formal risk management framework based on NIST SP 800-53 that puts some thoroughness around how IT measures, accepts and manages risk, as well as reporting on what IT is managing in terms of risk.

Simplify and Automate Change – ChangeGear simplifies how you manage your IT processes. Using the built-in policy automation tool, you can automate routine tasks, such as infrastructure monitoring, and provide automated responses for known conditions. Basic automation of routine tasks can simplify change management significantly by reducing staff time spent on everyday functions and by increasing the scale of operations that can be achieved by a staff member.

FISMA, FIPS 200, NIST SP 800-53, and VA Directive 6500

The Federal Information Security Management Act of 2002 (FISMA) and the associated NIST standards are driving all federal agencies to adopt a security risk management approach. This approach requires accurate reporting of inventory and security controls as well as the ability to effectively control configuration change.

ChangeGear helps you meet the key provisions of today’s federal regulations and standards such as FISMA, FIPS 200, NIST SP 800-53, and VA Directive 6500. With automated approvals and notifications, historical audit-trails and real-time views of change activities, ChangeGear gives you a way to track, manage, and document IT infrastructure and configuration changes.

Meet NIST Requirements to Automate Configuration Change Control

Automate configuration change control process to include approval by Change Control Board
Support emergency change request workflows
Systematically document proposed changes (proposal, justification, implementation, test/evaluation, review, disposition) and provide audit-trail of configuration changes
Report on approvals that are not received in a timely manner
Support impact analysis of IT system and configuration changes

Meet NIST Requirements to Automate Information Systems Component Inventory

Develop, document, and maintain a current inventory of IT system components
Maintain an audit-trail of component changes

Section 508

SunView Software has completed a product accessibility review of the ChangeGear application software based on Access Board (http://www.access-board.gov/508.htm) standards with a focus on Section 508, subsections 21 and 22. Since ChangeGear is web-based for user access, we included the web-based Intranet and Internet information and applications standards. Read the SunView Software Section 508 Compliance Statement.