ChangeGear is an easy-to-use and simple-to-deploy, web-based application – giving you greater IT infrastructure visibility, improving operational efficiency and ensuring compliance with regulations, directives, and security controls.
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Change Management - A best-of-breed Change Management solution for organizations who need the functionality of an enterprise-level solution for managing IT change. ChangeGear Plus can be seamlessly integrated with your existing helpdesk, system monitoring, or other critical IT systems. Learn More…
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Service Desk - A web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. ChangeGear includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
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Configuration Management Database (CMDB) - A federated repository of IT resources including business services, hardware, software, users, documentation, and configuration. ChangeGear gives you complete visibility of every component in your IT virtual and physical infrastructure with the built-in auto-discovery, dependency mapping, and configuration auditing.
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Why ChangeGear:
- Easy to Use – intuitive Web 2.0 interface
- Simple to Deploy – deploy in days, not months
- Cost Effective – low total cost of ownership when compared with other enterprise ITSM solutions
- Seamless Integration – easily integrate with other systems or processes
- Flexibility – quickly adapt processes to meet your business needs without coding
- ITIL Alignment – utilize ITIL-based processes out of the box for fast ROI
Every agency faces their own set of challenges; however, there are many common challenges that all government IT departments must overcome. ChangeGear helps to overcome some of these challenges by providing the following benefits in one integrated software solution.
Simplify and Automate Change Compliance – ChangeGear helps you meet the key provisions of today’s federal regulations and standards such as FISMA, FIPS 200, NIST SP 800-53, and VA Directive 6500. With automated approvals and notifications, historical audit-trails and real-time views of change activities, ChangeGear gives you a way to track, manage, and document IT infrastructure and configuration changes.
Operational Efficiency – ChangeGear provides a number of key benefits that can result in operational efficiency. With ChangeGear you can automate tasks and notifications, leverage staff resources, and optimize your current IT infrastructure. By having a software solution like ChangeGear that focuses on operational efficiency, your IT organization can work smarter - increasing productivity, reducing costs and streamlining your IT processes.
Infrastructure Visibility – ChangeGear provides unparalleled visibility into the IT infrastructure by enabling IT organizations to automatically discover applications, virtual servers, and other network devices. ChangeGear will also map all dependencies and relationships of the network devices, services, etc. With comprehensive knowledge of the IT assets you possess, you can consolidate, optimize and reallocate resources - helping maximize the technology investment.
Security and Control – ChangeGear enables organizations to apply security policies and procedures consistently across the entire IT environment. This allows organizations to be better able to preserve the integrity of information by limiting errors and reducing the risk of fraud. ChangeGear can also help institute a formal risk management framework based on NIST SP 800-53 that puts some thoroughness around how IT measures, accepts and manages risk, as well as reporting on what IT is managing in terms of risk.
Simplify and Automate Change – ChangeGear simplifies how you manage your IT processes. Using the built-in policy automation tool, you can automate routine tasks, such as infrastructure monitoring, and provide automated responses for known conditions. Basic automation of routine tasks can simplify change management significantly by reducing staff time spent on everyday functions and by increasing the scale of operations that can be achieved by a staff member.
FISMA, FIPS 200, NIST SP 800-53, and VA Directive 6500
The Federal Information Security Management Act of 2002 (FISMA) and the associated NIST standards are driving all federal agencies to adopt a security risk management approach. This approach requires accurate reporting of inventory and security controls as well as the ability to effectively control configuration change.
ChangeGear helps you meet the key provisions of today’s federal regulations and standards such as FISMA, FIPS 200, NIST SP 800-53, and VA Directive 6500. With automated approvals and notifications, historical audit-trails and real-time views of change activities, ChangeGear gives you a way to track, manage, and document IT infrastructure and configuration changes.
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Meet NIST Requirements to Automate Configuration Change Control
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- Automate configuration change control process to include approval by Change Control Board
- Support emergency change request workflows
- Systematically document proposed changes (proposal, justification, implementation, test/evaluation, review, disposition) and provide audit-trail of configuration changes
- Report on approvals that are not received in a timely manner
- Support impact analysis of IT system and configuration changes
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Meet NIST Requirements to Automate Information Systems Component Inventory
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- Develop, document, and maintain a current inventory of IT system components
- Maintain an audit-trail of component changes
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Section 508
SunView Software has completed a product accessibility review of the ChangeGear application software based on Access Board ( http://www.access-board.gov/508.htm) standards with a focus on Section 508, subsections 21 and 22. Since ChangeGear is web-based for user access, we included the web-based Intranet and Internet information and applications standards. Read the SunView Software Section 508 Compliance Statement.
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How to Buy ChangeGear
Thank you for your interest in SunView Software’s ChangeGear. There are two ways to initiate the purchase of your ChangeGear solution on SEWP: GSA Contract Holder or SunView Software Federal Division. Our Federal Sales Specialists can help you to understand what solution would best meet your needs and work with you through your purchasing process. Please contact us at fedsolutions@sunviewsoftware.com for more information.
Purchase via SEWP
- Select Solution:
- Edition
- ChangeGear 4.5 Plus (Change Management)
- ChangeGear 4.5 Enterprise (Change Management and Configuration Management)
- User Licenses
- Number of Named Users
- Number of Concurrent Users
- Request Quote from SunView Software:
- Email: fedsolutions@sunviewsoftware.com
- Tel: 813-840-4026
- SunView will provide quote to authorized SEWP reseller.
- Reseller will publish quote on SEWP and notify requester.
- Complete purchase process on SEWP.
Contact GSA Contract Holder
The Winvale Group
1901 Pennsylvania Avenue NW,
Suite 1000
Washington, DC 20006
Tel: 202-296-5505
Fax: 202-296-5506
Direct Dial: 202-296-3541
Contact for info: sales@winvale.com
GSA SCHEDULE: GS-35F-0074S
CAGE CODE: 35RS6
DUNS: 141213871
Contact SunView Software Federal Sales Specialist
SunView Software Inc.
10210 Highland Manor Dr.,
Suite 275
Tampa, FL 33610
Tel: 813-840-4026
Fax: 813-840-4040
Contact for info: fedsolutions@sunviewsoftware.com
Contact SunView Software Federal Sales Specialist
SunView Software Inc.
10210 Highland Manor Dr.,
Suite 275
Tampa, FL 33610
Tel: 813-840-4026
Fax: 813-840-4040
Contact for info: fedsolutions@sunviewsoftware.com
Contact SunView Software GSA Holder
The Winvale Group
1901 Pennsylvania Avenue NW,
Suite 1000
Washington, DC 20006
Tel: 202-296-5505
Fax: 202-296-5506
Direct Dial: 202-296-3541
Contact for info: sales@winvale.com
GSA SCHEDULE: GS-35F-0074S
CAGE CODE: 35RS6
DUNS: 141213871
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