1 800 390 4169

Introducing ChangeGear 6.0 Powerful New Views into Service Desk

Powerful. Affordable. Integrated.
Watch Video

ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

100+ enterprise-level features that every Service Desk needs - included in every solution.

  • Built-In ITIL Processes
  • Robust Automations
  • Codeless Customizations
  • Visual Workflows
  • Directory & Email Integration
  • Personalized Workspace
  • Web Responsive Self-Service
  • Reporting & Analytics Dashboards
  • ChangeGear For Mobile

Purpose-built for Service Desk on a single, scalable platform. One platform that grows with your company, from a simple Help Desk to a robust ITSM suite. SaaS or on-premises available.

  • Purpose-built for Service Desk
  • Microsoft.NET Platform
  • Proven Scalable Architecture
  • Easy-to-use Web Interface
  • Seamless Upgrades
  • 3rd Party Integrations
  • Advanced Security
  • Help Desk to ITSM Configurations
  • Create Your Own Modules

Affordable pricing, flexible licensing and accelerated implementation that saves you money. Migrate to a new Service Desk in weeks, not months.

  • Value-Based Pricing
  • Flexible Licensing Model
  • SaaS or On-Premises
  • Enterprise-Class Application
  • Rapid Implementation
  • World Class Support

Choose Your Solution.

The ChangeGear Service Desk Platform lets you choose the solution that best fits your organization.

Help Desk

  • Robust Ticketing
  • Knowledge Management
  • Self-Service
  • And More...

Change Management

  • Change Workflows
  • Approval Routing
  • Audit Reporting
  • Change Calendar
  • Risk Assessment
  • And More...

Service Desk + ITSM

  • Incident Management
  • Problem Management
  • Knowledge Management
  • Change Management
  • Request Management
  • CMDB
  • Service Catalog
  • And More...

Who's Using ChangeGear

Proven Results.

Cross-industry customer success and satisfaction.
Explore ChangeGear Solutions
"We have structured a CAB around it and using Change Gear reports we identify potential risks to the user community and are able warn them in advance. In this sense, it's not only proactive for all concerned, but the users see a big change..."
Carol Corman
Information Technology
"One of the keys to choosing ChangeGear, was that in just a few days, ChangeGear was up and running. With this cost-efficient ITIL-based process solution... bringing Incident, Problem and Change Management together."
Emilio Ramos
District Director of Educational Technology
Dallas County Community College District
"United Community Bank selected SunView Software's ChangeGear because it had all the enterprise features we needed, including a wide range of customization options, without the cost and complexity of other systems we evaluated."
Greg Abernathy
Technology Architect
United Community Bank
"Our successful implementation of a formal Change Management Program here at St. Luke's is based in the simplicity of ChangeGear's user interface and overall administration process."
Jeff Stone
IT Director
St. Luke's Hospital and Health Network
Call 1 800 390 4169
Schedule Demo
Try ChangeGear
Watch Demos